The encouraging positive developments attained by Freek, particularly during the StraKosphere project period and thereafter, are certainly not attributable to strategic competence management alone. Nevertheless, many indicators in fact demonstrate that StraKosphere has played a major part in the company's sustained upward trend. The focus on the current skills and expertise in the Freek team and those of relevance for the future has bestowed a clear increase in professionalism and self-confidence when dealing with our ever more-demanding customers and the regulatory authorities. Be it UL, CCC, CE, VDE, GS or factory standard, certificates, proofs of conformity, confidentiality statements and customer audits, today these are all everyday matters; but no longer need these be a cause of stress for anybody at Freek. Competent employees are also less prone to making mistakes, and are probably also more balanced and more resilient. This thesis has been confirmed by the trends of the sickness statistics and those for complaints. In 2018 both of these were at a historic low.
Despite gloomy economic conditions and economic uncertainties such as Brexit and punitive tariffs, the Freek team is looking forward to the years to come. With ambitious goals and creative ideas, Freek is blazing a trail through the digital transformation that is entirely its own. There is considerable potential here to be realised, and not least, market potential. The extent to which our efforts will be rewarded with success and whether they can again be accompanied by suitable collaborative research, will be reported here in due course... and there is certain to be an intermediate result in 2020, when Freek celebrates its 70th anniversary.